1. For this, the free 888 Casino mode is ideal! 888 Casino help and customer support contacts. 888 Canada’s customer support agents are certainly the most professional and efficient on the market. As a Canadian you can contact English and French speaking support 7 days a week, 24 hours a day. You can contact support via the contact form on the site.
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Our reviewer reports positive experiences with 888 customer services. Email Testing Record. July 2017 - 3 days 23 hours 4 minutes; December 2016 - Need to register to get support. 888 Casino Customer Support. It’s easy to reach the customer support team at 888. The support team is available 24/7 to answer any questions you may have relating to the casino’s operations. Whether you have an inquiry about payments, technical issues, or the title, the representatives of 888 will provide the best available solutions.

Online casinos customer service and support is one of the main points we highlight as a defining element when choosing a online casino to gamble. It is important to keep in mind that a good customer service and support system is needed in order for us to recommend the site. Customer service is important, because it often improves a player’s gaming experience. Players might have all kinds of issues, concerns, or inquiries, so having a professional customer support staff is essential to providing a satisfactory playing experience.

Customer representatives need to be knowledgeable, fluent, friendly, and helpful. If any of those four elements are missing from the customer support staff, then your gaming experience may not be positive. Whatever the question or concern you have, it’s important to have the person on the other end of the live chat, email, or phone provide helpful answers in a timely fashion.

3 Easy Steps to Solving Online Casino Complaints

Are you having problems while playing at an online casino? Follow these easy steps to help you solve any problems or issues that you may encounter when playing at an online casino:

Visit the casino Website

Sign in to your online casino account

To communicate with the customer service staff, you’ll need to go to the online casino homepage. Sign in to your player account. If you don’t have an account, register through the signup page. This requires no obligation, though you might receive a free no-deposit bonus. Once signed in, find the casino’s customer service information.

We provide contact information for 40 top online casinos below.

Choose Customer Support Method

Email, phone, live chat?

Most online casinos have a contact email, a live chat feature, and one or more toll-free phone numbers. Many casino sites have a “contact page” which contains all of the various ways you can contact the site. Select the option for you. The call center and Live Chat features provide instant feedback, while email inquiries can take anywhere from a few minutes to hours, depending on the site.

When dealing with a new representative, write down the person’s name, so you can refer back to the conversation later. This is especially useful if you have a troublesome call.

Getting your Questions Resolved

Have all your information ready to speed up the process

Once you’ve chosen a customer service method, ask your question or file your complaint. Have your account information ready, in case the customer service personnel need to verify your identity. If your question involves your first withdrawal, keep in mind that first payouts sometimes take a little longer than stated, because of a need to verify your identity. If your question involved a deposit bonus, no-deposit bonus, or free chip promotion, have your bonus code ready.

Many online casinos require you to send a coupon code to the cashier before receiving the bonus, though this is not a universal requirement.

How Are Disputes Resolved?

Online casino disputes happen. If you have a dispute, follow common conflict resolution tactics to have the best experience. Sometimes, an online casino’s staff and management are unreasonable. They might cite the Terms and Conditions page. If so, hang up, read through the T&C page, and call back with a better understanding of your situation. If you think a site has unfair terms of use, you might be using the wrong online casino.

Go to a players online forum like Ask Gamblers. See what the aggregate rating for the casino is. Read the list of complaints and see if your experience is common for that site. If problems persist, post a question or complaint at Ask Gamblers.

Many online casinos have employees monitor such sites and provide answers and assistance. If the site’s representatives are helpful, remember to leave feedback which gives the site a good review. This helps other gamblers find the right sites, while helping out the business you prefer.

• Don’t be provoked into an emotional response.
• Ask questions and get additional information, this helps you gauge how helpful a staff member is.
• Don’t treat the dispute resolution as a zero-sum game.
• Compromise or the appearance of compromise is often helpful.
• If you’re on a toll-free number or in a Live Chat, time is on your side.
• Remain patient and follow-up any responses with further questions.
• Make the customer service rep’s job easier and your task will be easier.

Customer Service Information

The table below provides customer service information for dozens of the best online casinos. Those who want to learn more can read our review of each online casino or contact the site’s customer representatives themselves.

About 888 Live Casino

888 Live Casino is a premium venue providing customers with a highly rewarding gaming experience on desktop, tablet and smartphone. The action is streamed live from a land-based studio in Riga, Latvia, where a host of friendly dealers makes sure everything runs as smoothly as possible. In June 2017, 888 introduced a new Live Casino environment called the Elite Lounge, further improving their excellent offering.

Powered by leading software provider Evolution Gaming, the live casino features a number of exciting games and over 70 live dealer tables with different limits, private rooms and VIP tables included.

Bonuses and Promotions

New players at 888 Live Casino are entitled to a 100% first deposit welcome bonus up to £100, while they can also claim a 30% bonus up to £350 on each of their next four deposits. New players only. 18+. Terms and conditions apply. 30x wagering.

888 Casino is famous for its ongoing promotions, many of which are available to live casino players.

Live Casino Cash Lottery is staged every Saturday night, awarding £3,000 in cold, hard cash, whilst up to £1,200 in bonuses is up for grabs at the VIP tables every day. Existing customers can also win $750 each day while playing Blackjack at live dealer tables or win a special bonus every time the roulette ball hits '8'.

Live Casino Games

Download the casino client or simply hit Play in the flash version and you will gain access to a couple dozen stunning live dealer games that include Live Casino Hold'em, Live Ultimate Texas Hold'em, Live Dream Catcher, Live Three Card Poker and Live Caribbean Stud Poker in addition to the standard live dealer games, with multi-game play supported as well.

Live Blackjack

The popular casino classic is available in numerous different variants at the 888 Live Casino, where players are able to select from more than 50 Blackjack tables. You can choose to view tables with low (£0.50-£5), medium (£10-£50) and high (£100+) minimum wagers, with most maximum bets standing at £15,000 per hand or spin.

Some of the most popular games on offer include Opal Blackjack, Pearl Blackjack, 888 VIP Private, 888 Xtra, Salon Prive Blackjack, Blackjack Diamond VIP and Infinite Blackjack.

We also love the option allowing players to view exactly how many players are seated at each table even before they make their selection and join the table of choice.

Live Roulette

Roulette is another popular game that is well represented at 888Casino, allowing its customers to select from more than 30 tables featuring some very attractive variants. It is safe to say we have been impressed by the diversity of Roulette games at 888Casino, and chances are you will be too.

From branded tables to VIP sections to tables showing the action streamed live from some of world's most famous land-based casinos, they've got it all. You can view the full list of titles by visiting the highly regarded gaming venue, while our favourites are 888 Roulette, Lightning Roulette, Salon Prive Roulette and Resorts Atlantic City Roulette.

Live Baccarat

Baccarat is another game that you will find in most live casinos and this is another department where 888 excels, housing no fewer than eight different variants of Asia's finest.

Take your pick from Live Baccarat, Speed Baccarat, No Commission Baccarat, No Commission Speed Baccarat, Baccarat Squeeze, Baccarat Control Squeeze, Salon Prive Baccarat, Punto Banco and Dragon Tiger, with bets ranging from as little as £1 up to whopping £25,000.

Extras

In addition to the three games that have long ago become fixtures in live casinos and its exciting variants, 888 Casino houses a fair share of other live dealer games.

888 Casino Clash, Dream Catcher, MONOPOLY Live and Football Studio are what we would call specialty games, whereas Super Sic Bo, 888 Poker, Casino Hold'em, Ultimate Texas Hold'em, Three Card Poker, Caribbean Stud Poker and Texas Hold'em Bonus Poker also provide a rewarding gaming experience.

High-Stakes Play & VIP Tables

888 Casino clearly takes extra care of their high rollers, having created three special private rooms as well as a number of VIP tables that feature customized user experience and increased table limits for the best possible gaming atmosphere. Their new Elite Lounge comes equipped with First class dealers, extra high limits, exclusive deals and impressive panoramic skyline views.

VIP Live Blackjack, VIP Live Roulette and VIP Live Baccarat tables support bets up to staggering $40,000, where minimum limits range from $1 to $100 depending on the table in question. Low betting limits at certain high stakes tables allow even casual gamers to enjoy the VIP experience. If you are, however, looking for a private gaming experience, then Salon Prive tables will be right up your alley.

Languages & Customer Support

With the action taking place in Riga, Latvia, most dealers you will encounter during your stay at 888 casino will be Eastern European, and you also have a chance to learn more about them before you even start playing. Attractive female dealers obviously lead the way, but there are a couple of their male colleagues present as well.

Meanwhile, non-English dealers can be found at Tricolore Blackjack, Blackjack Italia, Deutsches Roulette, Venezia Roulette, Ruleta En Vivo, Ruletka Live, Dansk Roulette, Svensk Roulette, Turkce Rulet and Punto Banco.

888 live casino is available in a number of major languages such as English, Chinese, Spanish, German, French, Portuguese, Russian and Swedish, while the customer support team can be reached 24/7 via live chat, email and phone.

Our Verdict

A premium live casino is nothing less than we expected from one of the industry leaders, with 888 live dealer tables impressing every step of the way. Running on Evolution Gaming software, the live casino houses over 70 realistic games and a plethora of tables with different bet limits, where high rollers can take advantage of private rooms and additional perks and benefits. Add to that nice welcome bonus and ongoing promotions and you will understand why we have been so impressed with 888 Live Casino.

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